About us

WTC are committed to providing travel agents with exclusive access to the best rates on airfares

Who We Are

World Travel Centre was established over 30 years’ ago and has since grown into the largest flight reseller in the Southern & Northern Irish markets as well as a major player in the rest of the UK, servicing 100’s of agents not only on our own doorstep but globally as well. Through our commitment to pushing the envelope and investing in our own technology, we have devised numerous business solutions to enable us to work in partnership with our agents. Whether it be via various GDS integrations, our agents dynamic packaging website Roomteam (NI), our online flight booking platform Fareteam, or our dedicated agent booking line, you can be rest assured we offer the right services to suit current and future customer’s needs.

Who We Are

World Travel Centre was established over 30 years’ ago and has since grown into the largest flight reseller in the Southern & Northern Irish markets as well as a major player in the rest of the U.K. Servicing 1000’s of agents not only on our own doorstep but also on a Globally. Through our commitment to pushing the envelope and investing in our own technology, we have devised numerous business solutions to enable us to work in partnership with our agents. May it be via various GDS integrations, our Agents dynamic packaging website Roomteam (NI), our online flight booking platform Fareteam, or via our dedicated agent booking line you can rest assured we offer the right services to suit current and future customer’s needs.

Our Customers

Our customers are important to us and Fareteam accommodates both agents and tour operators alike. From the one-man band to the multi-branch operation, Fareteam offers everyone the ability to access discounted fares at the click of a button. As a Fareteam customer you will not only gain exclusive access to the best value airfares, but you will also have support from our team of experts. We are known for our exceptional customer service. Whether it is pre or post booking, with Fareteam & WTC you are in safe hands.

Our Customers

Our customers are important to us and Fareteam accommodates both agents and tour operators from all walks of life.
From the one-man band to the multi-branch operation, Fareteam offers everyone the ability to access discounted fares at the click of a button. As a Fareteam customer you will not only gain exclusive access to the best value air fares, but you will also have support from our team of experts.
We are known for our exceptional customer service – whether it is pre or post booking with Fareteam & WTC you are in safe hands.

Agent Testimonials

Our Team

Our team is what makes us stand out from other Consolidators with approx. 100 years’ experience selling air tickets between us. They are the people at the end of the phone or behind the scenes that make our business tick. Given they are a super- efficient bunch it will not take you long to meet them.

Michael “Mike” Holmes

Flight Expert

Michael “Mike” Holmes

Flight Expert

Years in Travel – 25
Countries Visited – 30
Favourite Destination – Australia, Canada, New Zealand and UAE
What do you love about your job – Being part of a team and being able to travel, explore and getting to experience different cultures.
Specialised subject – Complex flight itineraries
One thing we may not know about you – I trekked the Sahara in 2000 raising money for Mencap NI

Jay Simpson

Flight Expert

Jay Simpson

Flight Expert

Years in Travel – Lost count
Countries visited – 20
Favourite Destination – Morocco
What do you love about your job – Every day is different, and I especially love the challenge of finding the best flights for our customers to destinations all around the world.
Specialised subject – Ticketing
One thing we may not know about you – I will happily attend the opening of an envelope (please send invites).

Jenna Robinson

Agency Support Manager

Jenna Robinson

Agency Support Manager

Years in Travel – 15
Countries visited – 8
Favourite Destination – Thailand
What do you love about your job – Getting to know all the agents and working alongside a knowledgeable team.
Specialised subject – Roomteam
One thing we may not know about you – I hold a Degree in Travel and Tourism Management

Paul McGuinness

Paul McGuinness

Years in Travel – 30
Countries visited – 20+
Favourite Destination – Italy
What do you love about your job – working alongside a great Team, the variety of work, getting to help and know the Agents.
Specialised subject – On line support.
One thing we may not know about you – I helped build new homes for orphans in Romania with other Agents, alongside Habitat for Humanity.

David “DC” Conlon

Operations Manager

David “DC” Conlon

Operations Manager

Years in Travel – 33
Countries visited – 23
Favourite Destination – Vancouver
What do you love about your job – The job is forever changing, and you never know what you are doing from one day to the next.
Specialised subject – For anything GDS related DC is our man.
One thing we may not know about you – I was once a proof-reader before entering travel.

Glenn Lowry

Consol & Business Solutions Manager

Glenn Lowry

Consol & Business Solutions Manager

Years in Travel – 29
Countries visited – 15
Favourite Destination – Gold Coast Australia
What do you love about your job – Developing new ideas and different ways to work with our various customers
Specialised subject – Customer solutions
One thing we may not know about you – I had my own music played on BBC radio.

Kylie White

Kylie White

Years in Travel – 15
Countries visited – 19
Favourite Destination – Mexico
What do you love about your job – I love that after a lot of years in travel, I am still learning new things every day
Specialised subject – Schedule Changes / Queues
One thing we may not know about you – I am a busy Mum of 4 crazy, but cute, children.. so, I come to work for a break

Ciara Lynch

Flight Expert

Ciara Lynch

Flight Expert

Years in Travel – 20+
Countries visited – 15+
Favourite Destination – South Africa
What do you love about your job – I love my relationship with the agents. The challenge of changing itineraries and finding the best options for our agents.
Specialised subject – All rounder
One thing we may not know about you – In 2019, I raised money to travel to South Africa with the Niall Mellon Township Trust to help build schools for disadvantaged children

Geraldine Mallon

Geraldine Mallon

Years in Travel – 6
Countries visited – 32
Favourite Destination – Italy
What do you love about your job – Always learning and adapting to changes in the travel industry
Specialised subject – Fareteam
One thing we may not know about you – I spent a year working at Walt Disney World in Florida!

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