about us

who we are

Fareteam are committed to providing travel agents with exclusive access to the best rates on airfares.

Our Story

Who We Are

World Travel Centre was established over 30 years' ago and has since grown into the largest flight reseller in the Southern & Northern Irish markets as well as a major player in the rest of the UK, servicing 100's of agents not only on our own doorstep but globally as well.

Through our commitment to pushing the envelope and investing in our own technology, we have devised numerous business solutions to enable us to work in partnership with our agents. Whether it be via various GDS integrations, our agents dynamic packaging website Roomteam (NI), our online flight booking platform Fareteam, or our dedicated agent booking line, you can be rest assured we offer the right services to suit current and future customer's needs.

30+ Years

Of experience as the largest flight reseller in Ireland, servicing hundreds of agents globally.

Click & Book

Fast, smart booking technology designed to get your customers in the air, faster.

GDS & Own Technology

Built-in business solutions, advanced GDS integrations, and robust proprietary platforms.

100% Expert Care

Exceptional customer service and dedicated support, both pre and post-booking.

Our Customers

Our customers are important to us and Fareteam accommodates both agents and tour operators alike. From the one-man band to the multi-branch operation, Fareteam offers everyone the ability to access discounted fares at the click of a button.

As a Fareteam customer you will not only gain exclusive access to the best value airfares, but you will also have support from our team of experts. We are known for our exceptional customer service. Whether it is pre or post booking, with Fareteam & WTC you are in safe hands.

Three colleagues laughing over a laptop in the office kitchen

Our People

Meet the Team

Our team is what makes us stand out from other Consolidators with approx. 100 years’ experience selling air tickets between us. They are the people at the end of the phone or behind the scenes that make our business tick. Given they are a super- efficient bunch it will not take you long to meet them.

Sarah Cunningham

Flight Expert

Years in Travel22+
Countries visited21
Favourite DestinationSaint Lucia
Loves about the jobEveryday is different with new challenges and building a rapport with the agents.
Specialised inOnline Support / RoomTeam
Fun factNothing better than a trip to the Aviva, a pint and cheering on Ireland.

Sarah Cunningham

Flight Expert

Michael “Mike” Holmes

Flight Expert

Years in Travel25
Countries visited30
Favourite DestinationAustralia, Canada, New Zealand & UAE
Loves about the jobBeing part of a team and getting to experience different cultures.
Specialised inComplex flight itineraries
Fun factTrekked the Sahara in 2000 raising money for Mencap NI.

Michael “Mike” Holmes

Flight Expert

Jay Simpson

Flight Expert

Years in TravelLost count
Countries visited20
Favourite DestinationMorocco
Loves about the jobEvery day is different — finding the best flights worldwide.
Specialised inTicketing
Fun factWill happily attend the opening of an envelope (please send invites).

Jay Simpson

Flight Expert

Kylie White

Flight Expert

Years in Travel15
Countries visited19
Favourite DestinationMexico
Loves about the jobStill learning new things every day after many years in travel.
Specialised inSchedule Changes / Queues
Fun factMum of 4 crazy but cute kids — comes to work for a break!

Kylie White

Flight Expert

Ciara Lynch

Flight Expert

Years in Travel20+
Countries visited15+
Favourite DestinationSouth Africa
Loves about the jobMy relationship with the agents and finding the best options for them.
Specialised inAll rounder
Fun factIn 2019 travelled to South Africa with Niall Mellon Township Trust to build schools for disadvantaged children.

Ciara Lynch

Flight Expert

Stephen Reilly

Groups Expert

Praveena Arpapongsak

Groups Expert

Paul McGuinness

Flight Expert

Years in Travel30
Countries visited20+
Favourite DestinationItaly
Loves about the jobWorking alongside a great team, the variety of work, and getting to know the agents.
Specialised inOnline support
Fun factHelped build new homes for orphans in Romania alongside Habitat for Humanity.

Paul McGuinness

Flight Expert

Jenna Robinson

Agency Support Manager

Years in Travel15
Countries visited8
Favourite DestinationThailand
Loves about the jobGetting to know all the agents and working alongside a knowledgeable team.
Specialised inRoomteam
Fun factHolds a Degree in Travel and Tourism Management.

Jenna Robinson

Agency Support Manager

Glenn Lowry

Consol & Business Solutions Manager

Years in Travel29
Countries visited15
Favourite DestinationGold Coast, Australia
Loves about the jobDeveloping new ideas and different ways to work with our various customers.
Specialised inCustomer solutions
Fun factI had my own music played on BBC radio.

Glenn Lowry

Consol & Business Solutions Manager

David “DC” Conlon

Operations Manager

Years in Travel33
Countries visited23
Favourite DestinationVancouver
Loves about the jobThe job is forever changing — you never know what you're doing from one day to the next.
Specialised inAnything GDS related
Fun factWas a proof-reader before entering travel.

David “DC” Conlon

Operations Manager

Robert Newberry

Flight Expert

Years in Travel39
Countries visited11
Favourite DestinationUS with so many different options. European City breaks are great seeing so much in a few days.
Loves about the jobAs a team we are always progressing and constantly learning new things, even though retirement is looming closer for me!
Specialised inReissues & Refunds
Fun factI also offer support to our out of hours emergency team assisting guests when travel doesn't go to plan with sudden flight cancellations, missed connections, and urgent re-issues.

Robert Newberry

Flight Expert

Olivia Sloan

Flight Expert

Years in Travel19
Countries visited14
Favourite DestinationAnywhere in New England, especially Portland, Peaks Island, Mystic, and Boston. I also absolutely loved Cuba!
Loves about the jobEvery day is a school day! I love that there is always something new to learn, and I get to work with such a varied range of clients, which keeps every day interesting.
Specialised inReissues & Refunds
Fun factI never actually planned to work in travel. My degree was geared towards finance, but 19 years later, here I am!

Olivia Sloan

Flight Expert

Our Partners

We work with the world's leading airlines to bring our agents access to the most competitive fares across every major route and cabin class.

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