About us
Fareteam are committed to providing travel agents with exclusive access to the best rates on airfares
Who We Are
Who We Are
World Travel Centre was established over 30 years’ ago and has since grown into the largest flight reseller in the Southern & Northern Irish markets as well as a major player in the rest of the U.K. Servicing 1000’s of agents not only on our own doorstep but also on a Globally. Through our commitment to pushing the envelope and investing in our own technology, we have devised numerous business solutions to enable us to work in partnership with our agents. May it be via various GDS integrations, our Agents dynamic packaging website Roomteam (NI), our online flight booking platform Fareteam, or via our dedicated agent booking line you can rest assured we offer the right services to suit current and future customer’s needs.
Our Customers
Our customers are important to us and Fareteam accommodates both agents and tour operators alike. From the one-man band to the multi-branch operation, Fareteam offers everyone the ability to access discounted fares at the click of a button. As a Fareteam customer you will not only gain exclusive access to the best value airfares, but you will also have support from our team of experts. We are known for our exceptional customer service. Whether it is pre or post booking, with Fareteam & WTC you are in safe hands.
Our Customers
Our customers are important to us and Fareteam accommodates both agents and tour operators from all walks of life. From the one-man band to the multi-branch operation, Fareteam offers everyone the ability to access discounted fares at the click of a button. As a Fareteam customer you will not only gain exclusive access to the best value air fares, but you will also have support from our team of experts. We are known for our exceptional customer service – whether it is pre or post booking with Fareteam & WTC you are in safe hands.
Agent Feedback
Miriam, Gannon Travel
Damian Murphy, Terra Travel
Jonathan, Clubworld Travel
Tracie, Crumlin Travel
Loraine Cunningham, Loraine Cunningham Travel
Mary Smith, Dempsey Travel
Sharon Thompson, Director, Thompson Travel
Lorraine McConville, Proprietor, Bangor Travel
Our Team
Our team is what makes us stand out from other Consolidators with approx. 100 years’ experience selling air tickets between us. They are the people at the end of the phone or behind the scenes that make our business tick. Given they are a super- efficient bunch it will not take you long to meet them.
Michael “Mike” Holmes
Flight Expert
Michael “Mike” Holmes
Flight Expert
Years in Travel – 25
Countries Visited – 30
Favourite Destination – Australia, Canada, New Zealand and UAE
What do you love about your job – Being part of a team and being able to travel, explore and getting to experience different cultures.
Specialised subject – Complex flight itineraries
One thing we may not know about you – I trekked the Sahara in 2000 raising money for Mencap NI
Jay Simpson
Flight Expert
Jay Simpson
Flight Expert
Years in Travel – Lost count
Countries visited – 20
Favourite Destination – Morocco
What do you love about your job – Every day is different, and I especially love the challenge of finding the best flights for our customers to destinations all around the world.
Specialised subject – Ticketing
One thing we may not know about you – I will happily attend the opening of an envelope (please send invites).
Jenna Robinson
Agency Support Manager
Jenna Robinson
Agency Support Manager
Years in Travel – 15
Countries visited – 8
Favourite Destination – Thailand
What do you love about your job – Getting to know all the agents and working alongside a knowledgeable team.
Specialised subject – Roomteam
One thing we may not know about you – I hold a Degree in Travel and Tourism Management
Paul McGuinness
Flight Expert
Paul McGuinness
Flight Expert
Years in Travel – 30
Countries visited – 20+
Favourite Destination – Italy
What do you love about your job – working alongside a great Team, the variety of work, getting to help and know the Agents.
Specialised subject – On line support.
One thing we may not know about you – I helped build new homes for orphans in Romania with other Agents, alongside Habitat for Humanity.
Sarah Cunningham
Flight Expert
Sarah Cunningham
Flight Expert
Years in Travel – 22+
Countries visited – 21
Favourite Destination – Saint Lucia
What do you love about your job – I love that everyday is different with new challenges and building a rapport with the agents.
Specialised subject – Online Support / RoomTeam
One thing we may not know about you – There is nothing better than a trip to the Aviva, having a pint and cheering on Ireland.
Alina Clementina
Flight Expert
Alina Clementina
Flight Expert
Years in Travel – 26
Countries visited – 22
Favourite Destination – Patagonia
What do you love about your job – The opportunity of working with people who share a passion for travel
Specialised subject – NDC
One thing we may not know about you – I used to write for theatre.
David “DC” Conlon
Operations Manager
David “DC” Conlon
Operations Manager
Years in Travel – 33
Countries visited – 23
Favourite Destination – Vancouver
What do you love about your job – The job is forever changing, and you never know what you are doing from one day to the next.
Specialised subject – For anything GDS related DC is our man.
One thing we may not know about you – I was once a proof-reader before entering travel.
Glenn Lowry
Consol & Business Solutions Manager
Glenn Lowry
Consol & Business Solutions Manager
Years in Travel – 29
Countries visited – 15
Favourite Destination – Gold Coast Australia
What do you love about your job – Developing new ideas and different ways to work with our various customers
Specialised subject – Customer solutions
One thing we may not know about you – I had my own music played on BBC radio.
Kylie White
Flight Expert
Kylie White
Flight Expert
Years in Travel – 15
Countries visited – 19
Favourite Destination – Mexico
What do you love about your job – I love that after a lot of years in travel, I am still learning new things every day
Specialised subject – Schedule Changes / Queues
One thing we may not know about you – I am a busy Mum of 4 crazy, but cute, children.. so, I come to work for a break
Ciara Lynch
Flight Expert
Ciara Lynch
Flight Expert
Years in Travel – 20+
Countries visited – 15+
Favourite Destination – South Africa
What do you love about your job – I love my relationship with the agents. The challenge of changing itineraries and finding the best options for our agents.
Specialised subject – All rounder
One thing we may not know about you – In 2019, I raised money to travel to South Africa with the Niall Mellon Township Trust to help build schools for disadvantaged children
Geraldine Mallon
Flight Expert
Geraldine Mallon
Flight Expert
Years in Travel – 6
Countries visited – 32
Favourite Destination – Italy
What do you love about your job – Always learning and adapting to changes in the travel industry
Specialised subject – Fareteam
One thing we may not know about you – I spent a year working at Walt Disney World in Florida!
Michael “Mike” Holmes
Flight Expert
Michael “Mike” Holmes
Flight Expert
Years in Travel – 25
Countries Visited – 30
Favourite Destination – Australia, Canada, New Zealand and UAE
What do you love about your job – Being part of a team and being able to travel, explore and getting to experience different cultures.
Specialised subject – Complex flight itineraries
One thing we may not know about you – I trekked the Sahara in 2000 raising money for Mencap NI
Jay Simpson
Flight Expert
Jay Simpson
Flight Expert
Years in Travel – Lost count
Countries visited – 20
Favourite Destination – Morocco
What do you love about your job – Every day is different, and I especially love the challenge of finding the best flights for our customers to destinations all around the world.
Specialised subject – Ticketing
One thing we may not know about you – I will happily attend the opening of an envelope (please send invites).
Jenna Robinson
Agency Support Manager
Jenna Robinson
Agency Support Manager
Years in Travel – 15
Countries visited – 8
Favourite Destination – Thailand
What do you love about your job – Getting to know all the agents and working alongside a knowledgeable team.
Specialised subject – Roomteam
One thing we may not know about you – I hold a Degree in Travel and Tourism Management
Kylie White
Flight Expert
Kylie White
Flight Expert
Years in Travel – 15
Countries visited – 19
Favourite Destination – Mexico
What do you love about your job – I love that after a lot of years in travel, I am still learning new things every day
Specialised subject – Schedule Changes / Queues
One thing we may not know about you – I am a busy Mum of 4 crazy, but cute, children.. so, I come to work for a break
Ciara Lynch
Flight Expert
Ciara Lynch
Flight Expert
Years in Travel – 20+
Countries visited – 15+
Favourite Destination – South Africa
What do you love about your job – I love my relationship with the agents. The challenge of changing itineraries and finding the best options for our agents.
Specialised subject – All rounder
One thing we may not know about you – In 2019, I raised money to travel to South Africa with the Niall Mellon Township Trust to help build schools for disadvantaged children
Geraldine Mallon
Flight Expert
Geraldine Mallon
Flight Expert
Years in Travel – 6
Countries visited – 32
Favourite Destination – Italy
What do you love about your job – Always learning and adapting to changes in the travel industry
Specialised subject – Fareteam
One thing we may not know about you – I spent a year working at Walt Disney World in Florida!
Paul McGuinness
Flight Expert
Paul McGuinness
Flight Expert
Years in Travel – 30
Countries visited – 20+
Favourite Destination – Italy
What do you love about your job – working alongside a great Team, the variety of work, getting to help and know the Agents
Specialised subject – On line support
One thing we may not know about you – I helped build new homes for orphans in Romania with other Agents, alongside Habitat for Humanity.
David “DC” Conlon
Operations Manager
David “DC” Conlon
Operations Manager
Years in Travel – 33
Countries visited – 23
Favourite Destination – Vancouver
What do you love about your job – The job is forever changing, and you never know what you are doing from one day to the next.
Specialised subject – For anything GDS related DC is our man.
One thing we may not know about you – I was once a proof-reader before entering travel.
Glenn Lowry
Consol & Business Solutions Manager
Glenn Lowry
Consol & Business Solutions Manager
Years in Travel – 29
Countries visited – 15
Favourite Destination – Gold Coast Australia
What do you love about your job – Developing new ideas and different ways to work with our various customers
Specialised subject – Customer solutions
One thing we may not know about you – I had my own music played on BBC radio.
Sarah Cunningham
Flight Expert
Sarah Cunningham
Flight Expert
Years in Travel – 22+
Countries visited – 21
Favourite Destination – Saint Lucia
What do you love about your job – I love that everyday is different with new challenges and building a rapport with the agents.
Specialised subject – Online Support / RoomTeam
One thing we may not know about you – There is nothing better than a trip to the Aviva, having a pint and cheering on Ireland.
Alina Clementina
Flight Expert
Alina Clementina
Flight Expert
Years in Travel – 26
Countries visited – 22
Favourite Destination – Patagonia
What do you love about your job – The opportunity of working with people who share a passion for travel
Specialised subject – NDC
One thing we may not know about you – I used to write for theatre.
Jay Simpson
Flight Expert
Jay Simpson
Flight Expert
Years in Travel – Lost count
Countries visited – 20
Favourite Destination – Morocco
What do you love about your job – Every day is different, and I especially love the challenge of finding the best flights for our customers to destinations all around the world.
Specialised subject – Ticketing
One thing we may not know about you – I will happily attend the opening of an envelope (please send invites).
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