EK cancellations due to India/Pakistan conflict

EK Unplanned Disruption -Rebooking Options

Option 1 – Rebooking of 176 document with pure EK itinerary

PolicyTicketing Procedure
Ticketed Itinerary
Changes permitted at NOADC:

within 10 days of the original travel date in any RBD within the same cabin

OR

beyond 10 days of the original travel date in the same RBD within ticket validity.
Revalidation When rebooking, remarks “INVOL REBOOKED AUTH RO REVOPS’ must be entered in the transaction remarks field of the e-ticket.
Non-Ticketed Itinerary
Changes permitted at NOADC:

within 10 days of the original travel date in any RBD within the same cabin

OR

beyond 10 days of the original travel date in the same RBD and within 03 months from original travel date.
 

Option 2 – Reroute of 176 document with pure EK itinerary

PolicyTicketing Procedure
1. Re-Routing on EK at no ADC

Re-route is permitted only on EK flights at NOADC within the same region as per Rebooking guidelines.

Ticketed Itinerary
Reroute permitted at NOADC:

within 10 days of the original travel date in any RBD within the same cabin and region

OR

beyond 10 days of the original travel date in the same RBD and region within ticket validity.

2. Re-routing on OAL at no ADC

Re-route as per Re-protection agreement with OAL (contact local sales office)
Reissue

When rerouting, endorsement must have remark “INVOL RE-ROUTE AUTH REVOPS”. No fare difference / waive all fees.
1. Re-Routing on EK at no ADC

Non-Ticketed Itinerary
Reroute permitted at NOADC:

within 10 days of the original travel date in any RBD within the same cabin and region

OR

beyond 10 days of the original travel date in the same RBD and region within 03 months from original travel date.

2. Re-routing on OAL at no ADC

For Operational Disruptions: Re-route as per Re-protection agreement with OAL (contact local sales office)
Reissue